1. Introduction
This Privacy Policy describes how Alevon India Private Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you access or use alevonlabs.com (the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed via secure third-party payment gateways)
b) Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
c) Transaction Information
- Order details
- Purchase history
- Payment confirmation status
3. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and service-related communications
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized transactions
4. Payment Information
We do not store your complete debit/credit card details. Payments are processed through secure third-party payment gateway providers in compliance with applicable security standards.
5. Data Sharing
We do not sell or rent your personal information.
We may share your information with:
- Payment gateway providers
- Shipping and logistics partners
- Government or regulatory authorities when required by law
- Service providers assisting in website operations
All such third parties are obligated to maintain confidentiality and data protection standards.
6. Cookies
The Platform may use cookies to:
- Improve website performance
- Analyze user behavior
- Enhance user experience
You may choose to disable cookies through your browser settings; however, some features of the Platform may not function properly.
7. Data Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. User Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (subject to legal and business obligations)
Requests can be made using the contact details below.
9. Data Retention
We retain personal information only as long as necessary:
- To fulfill business purposes
- To comply with legal obligations
- To resolve disputes
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review their respective privacy policies.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with revised effective dates.
Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
12. Contact Information
For privacy-related concerns, please contact:
Alevon India Private Limited
D2038A, Palam Vihar
Gurugram, Haryana – 122017
Phone: 9971882776
Email: [Insert Official Email Address]